Frequently Asked Questions

Yes, our certified translations are accepted by authorities, public offices, and other official institutions. However, each authority may have its own specific rules.

Yes, we meet the standard requirements for certified translations. However, each authority may have its own specific rules. Please check in advance and inform us of any special requirements so we can accommodate them. Our standard certified translations are generally accepted.

No, a scan or a high-quality photo of the original is fully sufficient for the translation. Only in very rare cases do authorities require a translation based on the physical original – if so, please let us know in time.

Yes, all our translators are sworn translators and authorized to produce certified translations.

You will receive the digital version of your certified translation by email as soon as it's completed. Upon request, the printed version can also be sent to you by post.

After uploading your document and selecting the language pair, you’ll immediately see the price and delivery time. Once you complete the payment and provide your details, we’ll begin the translation and send it to you by email on the promised delivery date. For more details, see How It Works.

No problem – we’re here to help. Just let us know your preferred delivery date via info@linguation.com. We’ll review your request based on the document size and get back to you.

You can upload your document in any common file format – the system accepts all of them.

A coupon code is a discount voucher available through our promotions, on Facebook, or other platforms. You can apply it during the order process to receive your discount.

Don't worry — your files are never shared with third parties or external organizations. Access is restricted solely to our sworn translators and language experts for the purpose of completing your translation.

According to our contractual terms, all file sharing is limited strictly to translation purposes. No information is ever passed on to unauthorized parties. For more information, please see our Privacy page.

You can pay by bank transfer, PayPal, credit card, or invoice.

Yes. Our website uses 128-bit SSL encryption in line with international security standards. Your payment details are never stored on our servers and are not accessible to our staff or any third parties.

Your invoice will be issued to the billing address provided during checkout and sent to you by email within one week of the translation delivery.

You can send us the updated version at any time. Please note that this may affect the price and delivery time, depending on the extent of the changes.

If you're not satisfied with the translation, you can contact us. We’ll review your feedback and provide a revised version free of charge.

You can view the status of your order at any time via your account. To cancel your order and request a refund, please contact us promptly. If the translation has already started, cancellation is still possible but no refund can be issued.